Common queries answered
Frequently asked Questions
10-25 days internationally. Note: The delivery time mentioned above does not include order processing time of custom-made products that usually varies from 2 to 5 days.
With some orders, we may split into many parcels to make sure No Tax problems with your order
Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.
Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address
YES. No matter where you live, we ship our products all over the world.
If you have ordered multiple different items, they may be sent separately.